Skip to main contentEncountering issues while setting up or using your Luxonis OAK-1 W camera? Here are some common problems and their potential solutions:
Camera Not Powering On
- Inspect the USB Cable: Verify that the USB cable is properly connected and is not damaged.
Camera Not Detected by the System
- Reboot the Camera: Disconnect the camera, wait for a few seconds, then reconnect it.
Sometimes a simple power cycle can resolve detection issues.
Video Feed Not Displaying
- Restart the Application: Close and reopen your motion capture or animation application to reinitialize the connection to the camera.
Poor Video Quality
- Adjust Camera Settings: If the video quality is poor, adjust the camera settings such as exposure, focus, or ISO through your application’s camera settings menu.
- Check Lighting Conditions: Ensure that the camera is operating under adequate lighting conditions, as poor lighting can significantly affect the quality of the video feed.
Frequent Disconnections
- Upgrade Firmware: Make sure that your camera’s firmware is up to date. Firmware updates can resolve bugs and improve stability.
Additional Support
If you continue to experience problems after trying these solutions, consider visiting the Luxonis Community Forum or contacting Luxonis support for further assistance. 
